Online forms are one of the most tricky areas of website development to get right, especially with so many things that can go wrong. The changing nature of how people access online content also has had an impact on a technology that was developed years before people expected to be able to with a phone what they normally would only do with a computer. It’s a technology which has undergone very little evolution.
Some design mistakes are really obvious, but others can be more subtle. In fact, depending on how much pre-release testing the client is willing to pay for, the mistakes may not be discovered for months. And when you become aware, months later, that you had a live website out there with design mistakes on it, that can be embarrassing and frustrating. Most of us like to avoid embarrassment and frustration, so here’s a list of things to check before you hit that upload button.
When you made the momentous decision to become a website designer, you probably never expected it was going to be a diplomatic assignment. Yet that’s exactly how things have turned out for most of us who develop websites for public clients. Your clients want things one way, Google wants them another, and you get stuck in the middle trying to find a compromise that will work.
When push comes to shove, most tender-hearted designers will let their clients have their way, but is that the best decision? It depends whether you have an on-going relationship with the client and whether you actually care about their success or not.
There is some confusion over the use of the term “business site”, so let’s start by defining exactly what that means. A business site is not just an e-commerce site. In fact, it does not need to contain any e-commerce features at all. A business site is simply a site that represents a business as a virtual online representative. Such a site may sell things, but it doesn’t have to in order to qualify as a business site.
If your site moves like one of those sloths from the DMV in Zootopia, there are ways you can possibly fix whatever is slowing it down. Figuring out what is causing the problem is half the battle, so once you’ve isolated the causes, you’ll at least have the answers to solving the problem.